Firehouse.com

Without a doubt, the process of communicating is critical in every phase of emergency services work. Interestingly enough, how effective we are at communicating on the emergency scene will likely determine the outcome of the success or failure of our events. In fact, next to operational tactics, strategy, and execution, proper and effective communications are likely the next most important process that we engage in performing. When communications are effective all seems to go well and when they don't, disaster occurs just about every time.